Shipping policy

Shipping Policy

Thank you for your order.

1. Order Processing

All orders are processed within 1–2 business days. Orders are not shipped on weekends or public holidays.

2. Shipping Time

Delivery times vary depending on your location and product availability:

United Kingdom: 5–15 business days
Europe: 7–20 business days
United States: 7–20 business days

Please note that delivery times are estimates only and may vary due to demand, carrier delays, customs processing, weather conditions, or other factors outside our control.

3. Multiple Items & Separate Shipments

To ensure the fastest possible delivery, products may be shipped from different fulfillment centers.

If your order contains multiple items, they may arrive in separate packages and on different dates. You will not be charged any additional shipping fees for separate shipments.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location. Free shipping may be offered during promotional periods.

For international orders, customs duties, taxes, or import fees may apply and are the responsibility of the customer.

5. Order Tracking

Where tracking is available, you will receive a tracking number by email once your order has been dispatched.

If your order is shipped in multiple packages, you may receive more than one tracking number.

6. Delays

While most orders arrive within the estimated delivery window, delays may occasionally occur. We are not responsible for delays caused by postal services, customs authorities, weather conditions, or other circumstances beyond our control.

7. Incorrect Address

Please ensure your shipping details are accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.